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Business Evaluation Checklist: Marketing

Warranties
  • Have appropriate disclaimers been included?
Service Policies
  • Can after-sale services become a profit center?
Market Research
  • Have target customers been identified?
  • Are customers regularly surveyed to keep in touch with their needs and wants?
Competition
  • Are competitors neglecting opportunities?
  • Are competitors regularly shopped?
Marketing Measurement
  • Can the costs of each marketing exercise be separately identified?
Advertising
  • Are the number of sales needed to pay for each advertisement calculated?
Planning
  • Has a certain business niche been identified?
  • Are all advertising results monitored and recorded?
Price and Product
  • Do services have features for which customers will pay more willingly?
Business Location
  • Would this site be favorable five or ten years from now?
Advertising Format
  • Does copy give basic facts about the product or service?
Print Advertising
  • Are headlines aimed at target prospects?
Direct Mail
  • Is direct mail supported with other media advertising?
Selling Techniques
  • Does the business create a favorable buying climate?
  • Do employees actively try to close the sale (ask for the order)?