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Intellectual Property Management (IPM)
By Jerry Oakes
CEO of Synergy Consultants, Inc.
Most companies squander over seventy percent of their annual intellectual property budget on a foreign filing-spending spree that yields nothing.
It is prudent to prune out some of the deadwood patents. However, every intellectual property manager knows the risk. Trim costs and management chops your budget; drop the wrong patent and management jettisons your career.
One of our objectives in our consulting practice is to determine if your technology assets can be valued and employed to generate previously untapped revenue. Companies are beginning to appreciate that additional benefits can be realized from patents and technology including:
Further amortizing development cost;
Reaching new marketplaces;
Introducing the technology to new industries;
Controlling the technology through grant-back clauses; and,
Influencing standards forums and creating de facto standards.
Most managers are aware that to succeed the company must
make intellectual property management "everyone's job." IP
management should not be confined to the patent lawyers,
licensing office, R&D, corporate planners, or any single corporate
department. Rather, responsibility for IP has to become a basic
biological condition of being that permeates the corporation.
The proceeding chart is from a 1993 speech to the annual meeting
of the Licensing Executives Society, an organization of which we
have been an active member for about 10 years. I borrowed the
concurrent engineering concept to describe an "ideal" model for
placing IP at the heart of the corporate enterprise.
A greater awareness of a corporation's technology assets and
deficits is a necessary precondition to improving and exploiting IP
assets via internal product line extension, secondary field of use
license, first-time license, "entrepreneurial" new product launches,
spin-off companies, or joint ventures.
Connecting Technology with Markets
Throughout the corporation, there is an ongoing conversation about
the value and cost of IP and its applications, maintenance costs
and market potential. Decisions about how to handle IP — for
example, to spin off a new IP, develop it internally, license it to
another business entity, or drop it—are made with the timely input
and awareness of all functions and departments. Corporate groups
are in regular touch with other company divisions and outside
companies that may have a role in developing, licensing, selling, or
using the IP. A similar ongoing conversation takes place about
properties that could be licensed in or acquired to enhance the
company's IP portfolio.
Every decision about IP is made at the same time other decisions
are being formed—that is, concurrently. If IP is handled sequentially
- in other words, "thrown over the wall" from R&D to patent
department and then thrown over the next wall to marketing and so
on - the result may be a product idea that has a weak relationship
to the market, encumbrances that prevent it being licensed to
outsiders, an R&D department whose mission does not reflect the
corporation's future, murky understanding of the needs for
in-licensing, costly administrative processes to correct early wrong
decisions, and ultimately, properties that are slow to reach the
market and expensive to build as specified. The concurrent
engineering model also presupposes that relatively junior people
within departments are empowered to take responsibility and are
aware of the big corporate picture.
A corporate culture that encourages creative thinking,
cross-functional communication, and teamwork will be more
successful at IP management. Furthermore, we have observed in
our own practice with companies both large and small that the
ones open to new ideas—no matter their origin,—and companies
prepared to trade, sell, and buy technology assets from others and
to others as needed in a fluid way—are in a better position to take
advantage of the cyclical nature of business and their IP portfolios.
Superb management of intellectual property is associated with
continuous innovation and desirable outcomes such as increased
market share and faster product development. For manufacturing
companies, the key to excellent intellectual property management
is the chance to create an entirely new category and market for a
truly innovative product. IP management should strive to spur
innovation and growth.
When our firm is consulting in IPM we want to know the following:
Do you docket and monitor compliance with all contracts and
license agreements involving intellectual property (including
patents, trademarks, copyrights and know-how)?
Do you have an established procedure for checking for proper
trademark usage in all company publications (including marketing
and advertising materials)?
Do you have an easy way to tell which patents cover what
products?
Do you periodically prune out U.S. and foreign patents (as well as
pending applications for patents) that no longer provide meaningful
coverage?
Do you seek product clearances (patent and trademark) on all
new products?
What percentage of the company's patent docket is spent
overseas?
Do you have an established criteria dictating when foreign
patents will be sought; is the criteria based on the company's
business goals and on a realistic assessment of the value of
foreign patents?
Do you have a written trademark policy dictating when a mark
can be adopted and which marks shall be registered?
Does your company "trade secret policy" include auditing
procedures to ensure that you are in compliance—so that you can
prove it incourt?
Are there established criteria for deciding what inventions should
be patented based on the company's business goals?
Do you routinely monitor competitors' issued patents and patent
filings in publishing jurisdictions (such as the EPO)? Are you
beginning to suspect your company may need to fine tune its
Intellectual Property strategy? Perhaps, but you'll have to sell it to
management.
Tell them it's evolution or extinction.
Our clients need to know and understand what their companies
want to accomplish with their intellectual property strategy. What
are the company's business goals? It is surprising how many
lawyers have not asked these basic questions. Many lawyers think
they know the answers already, but often they are too caught up in
details of their current system to see the big picture. These basic
questions have a lot to do with management's vision for the future
and very little to do with how invention disclosures are processed.
It is probably safe to say that most companies' business goals are
to win in business. This may have little to do with filing lawsuits,
petitioning administrative agencies, and winning reversals in the
courts of appeals. Rather, it has more to do with combating
uncertainty, maintaining flexibility, and containing costs. Thus the
intellectual property strategy should be engineered to evolve, to
address the unexpected, to cut the unnecessary, to discard the
weak options, and to hone the good ones.
An engineering intellectual property strategy that responds well to
change and continually evolves is best. However, evolution involves
a delicate balance. Finding this balance in every company is
different, and thus every strategy will be different. Nevertheless,
there are proven analytical techniques that can assist you in
accomplishing your goals.
What Deming taught the Japanese executives has spread to the
United States. Concepts such as Total Quality Management
(TQM), Reengineering the Enterprise, Continuous Improvement
(the list goes on and on), have spread throughout the U.S. business
community and are now being absorbed into the culture of the legal
community.
Deming's basic concept and how it applies to the management of
intellectual property is to monitor the quality of your product (legal
services) and continually fine tune and improve your procedures so
that your product continuously gets better. When things get out of
control, don't simply put the system back to where it was before
chaos stepped in. That is just putting out fires, and putting out fires
is not improvement.
The intellectual property manager needs a practical strategy that
works. To accomplish this, you should divide the task into these
three basis steps:
1. Conduct an intellectual property audit,
2. Develop intellectual property guidelines, and
3. Develop an implementation plan.
Step One: The Intellectual Property Audit
The objective of the audit is to eliminate deadwood and address
problems. This alone will likely pay for itself in less than two years,
even if subsequent steps two and three are never taken.
Aside from the obvious benefits of rediscovering what you have,
the audit paves the way to guideline development. The audit forces
the company to think about its pool of intellectual property and
corporate know-how.
Step Two: The Intellectual Property Guidelines
This step is where you can start to apply Deming's theories. Think
of the pool of intellectual property and corporate know-how
developed during the audit as a reservoir of corporate wealth.
Competitors (and the forces of chaos) are constantly trying to divert
wealth from this reservoir. Thus as part of Step Two, look for the
weak spots in the containment walls. Think like a competitor and
identify how this wealth might be diverted.
If your company has key technology that gives it a competitive
edge, the intellectual property guidelines might specify that this
technology get the full attention of the patent lawyers. On the other
hand, perhaps the company attributes its success to a highly
efficient marketing system. The guidelines might specify that
patents on this system are not a priority, but that careful control
should be placed on protecting this marketing know-how as a trade
secret. Still further, perhaps the company markets its data to third
parties. The guidelines might specify that patents are not a priority,
but that tight license agreements and copyright protection should
be pursued.
To strengthen the guidelines, separate the pool of intellectual
property into classes and articulate what makes each class unique
or commercially valuable. For patentable subject matter, identify
the maturity of technology. Is it embryonic technology that may or
may not hatch; is it growth technology marked by frequent spurts of
innovation; or is it mature technology where advances are largely
incremental improvements? Also ask, is the technology key to this
company's core business; or is it simply base technology that the
entire industry shares; or is it breakthrough technology that could
redefine the entire industry? These are things that dictate what the
guidelines should look like.
Step Three: The Implementation Plan
Construct step-by-step processes to implement the intellectual
property protection decisions dictated by the guidelines. Different
classes of technology call for different protection plans. Key
technology gets one protection plan; embryonic technology gets a
different protection plan; corporate marketing know-how gets a
third protection plan, and so forth.
In Step Three it helps to use PERT and CPA charts to show,
step-by-step, how the protection plans operate. Often the act of
drawing these charts reveals gaps. Companies with intellectual
property annual budgets in excess of a million dollars should
consider having an intellectual property management strategy
constructed using CASE tools. The control it affords cannot be
matched by paper and pencil. It could well find infringers of your IP.
In this event, you should consider the following.
Established Models for Capitalizing on IP Infringers
In recent years, several landmark decisions awarded millions of
dollars against patent infringers. A case in point is the Mostek
Corporation. It held dominant patents for DRAMs (Dynamic
Random Access Memory) and other memory chips, and in 1976
and 1977 was the largest producer of 16K RAM chips in the world.
But the cyclical nature of the semiconductor business had put the
company on a financial roller coaster. It was acquired by United
Technologies, the large American defense contractor. Demand for
memory chips went flat. At the same time, the Japanese were
bringing new plants on line and over capacity was driving down the
price mercilessly.
Finally, in October 1985, United Technologies decided to bite the
bullet and take a $424 million write-off and shut Mostek down
entirely. It was the only way to end the losses, which for the first nine
months of that year had reached $328 million.
United Technologies sold Mostek to Thomson for a mere $71
million. In doing so, they completely overlooked Mostek's patent
portfolio.
In July 1987, Thomson merged with the largely state-owned Italian
semiconductor producer SGS to form SGS-Thomson. At about the
same time, the Japanese were capitulating to the patent licensing
demands of Texas Instruments. The agreements TI negotiated with
the Japanese companies were for five years from 1986 to 1990.
The results were astonishing. Texas Instruments has earned one
billion dollars in royalty income from those settlements.
The significance of that event was seized upon by a former TI
engineer named Dave Leonard (Mahr-Leonard located here in
Dallas). We have had numerous meetings with Dave Leonard and
are presently working with his associate and in-house "hit-man,"
Chuck Neuenschwander, on some remediation patents. Dave
Leonard understood that the Mostek patents were core patents for
the DRAM and he suggested to Mostek that they develop a
licensing program for them. It was a novel concept for Mostek
because most semiconductor companies had never truly
appreciated the value of their patents, at least not before Texas
Instruments had hauled seven Japanese and two Korean
chipmakers before the International Trade Commission for patent
infringement. Mostek had traditionally paid other people for a
license to use their patents. They threw in their own patents to
reduce the amount of money they were paying. So a lot of
companies got the rights to the DRAM patents. And of course,
once a patent is licensed, you can't go back and re-license it.
But a number of companies were using the Mostek patents without
license and these were the ones Mostek decided to go after. They
were concentrating on companies that were making DRAMS and
SRAMs (Static Random Access Memory), which made sense. At
that time, in 1988, the worldwide market for DRAMs was $5 billion.
To improve its share of that market, SGS-Thomson developed a
sophisticated program designed to search out every infringer of its
patents. Reverse engineering every DRAM and SRAM that was
produced by competitors, photographs and schematics were
prepared and the comparison with Mostek patents began. The
schematics were color-coded and the patent claims would be
listed and also color-coded. The colors on the schematic that
corresponded to the patent claims identified an area of
infringement.
They would then present their infringement analysis. The other side
would look at it and be hard pressed to present reasons why they
did not infringe.
In analyzing our clients' IP we use this model, i.e., looking at the
patents, making sure they are enforceable, and making sure all the
prior art was called to the attention of the examiner. We prepare
position papers on any known prior art and present them at the
outset so there is no doubt that we have done our homework. A key
element in this strategy is to negotiate from a position of
overwhelming strength, aware that the only time the other side will
settle is when they realize they can't win.
Basically it's a buyer and seller transaction. You are selling rights,
and the other side is buying those rights. Although you have them
cornered and they have no choice but to buy the rights or get out of
the business, you have to come up with a compensation plan their
management will accept.
You need to be aware if there are infringers of your patents. There
are good resources and successful models, such as the one
described above, that can be followed to determine infringement.
The process we recommend is:
Gather competitive intelligence.
Analyze cross license opportunities.
Maximize the asset value of patents.
The steps we will use to accomplish this are:
Patent Analysis Strategy
Patent analysis, particularly analysis of international patenting,
represents an important source of quantitative, objective
information on technology that can be used to gain strategic
advantage. Patent analysis looks at large numbers of patents,
where certain key aspects are quantified, patterns and trends are
sought, and the results are interpreted in relation to questions of
technology management and strategy.
Competitive Intelligence
Competitive Intelligence is used to identify companies that have
patented in a technology or to characterize the technological
activities of companies, as well as generate a list of active
companies ranked by number of total families. The number of
patent families is used to indicate level of technological activity, the
number of foreign patents is used to represent potential
commercial value, and the number of patent citations received is
used to represent technological significance. This facilitates
comparisons across agencies and indicators.
International Patterns of Protection
Corporate patent departments often need to know the countries in
which a competing firm has sought patent protection and those
countries in which patents have actually issued. It is difficult to get
this information for several reasons. First, no single on-line
database covers all the countries of the world. (INPADOC covers
the most countries, with about 50.) Also, many patent databases
do not track when a patent application becomes a granted patent.
National patent systems differ in the number of stages through
which a patent application must go and the number of times that
patent publications are published. In the United States and a few
other countries, only granted patents are published; therefore the
U.S. column represents granted patents only. Also, some countries
publish patent applications but not granted patents; therefore the
number of applications that have gone on to become granted
patents may be overstated in some countries.
Competitor Strategies
Patent citation maps shed light on corporate technology strategies.
If a large share of the citations on a firm's patents refer to its own
patents, that indicates that the firm is building on its own technology
development efforts and is accumulating a body of technological
knowledge within the firm. This type of strategy is termed the
"pioneer" strategy. If a small share of a firm's patent citations refers
to its own patents, this means that a large proportion of its citations
refers to the patents of others. These firms are building on the work
of others. This is called the "imitator" strategy.
If a large proportion of the citations to a firm's patents comes from
its own (later) patents, that means the firm has been able to
capture the benefits of its work. That is, it has been able to protect
its intellectual property and continue developing it. This strategy is
called "protecting." If, on the other hand, only a small proportion of
the citations to a firm's patents comes from the firm itself, that
means that other firms are citing its patents. This in turn means that
other firms have been able to build on the work better than the
originating firm has. The originating firm has in effect taught other
firms its technology, so this is called "teaching."
If the optimal strategy for a firm were to be an imitator, it would
want to rely as much as possible on other firms' technology while in
turn preventing its rivals from imitating it. Thus it would cite others
heavily and it would try to keep others from learning from it (i.e., its
share of citations received from self would be high). If a firm's
strategy were to be a pioneer, it would cite its own patents
frequently and hope that it could prevent others from building on its
technology. It is possible that two firms may be building on their
own technologies to the same extent and have more or less
success at preventing others from building on their technology.
Patent analysis and Competitive Intelligence, properly conducted
and interpreted, can provide your company with information in
developing your own technology strategies and assessing those of
competitors. International secondary research and patent data give
a global picture of where R&D and engineering are being
conducted and where companies are seeking patent protection for
their inventions.
Secondary Market Research
In addition to global patent searches, we suggest conducting
Secondary Market Research that will compile background
information on your industry in the U.S. and globally. Business and
government organizations have spent literally hundreds of millions
of dollars to obtain statistical data and information on every
industry. These findings are available to professional researchers
trained on how to retrieve these facts. One of our objectives in this
phase will be to gather details about the various industry players.
This can be used to your benefit to accomplish your objectives.
For most companies, secondary market research is an essential
step in IPM. In this phase, you should gather data from sources
such as government reports and publications, industry studies,
business directories, industry experts and authorities, trade
journals, and trade associations. Market intelligence is a vital
resource for planning and decision-making. A tremendous store of
information is available.
At the conclusion of this phase, a detailed tabulation should be
made of names, addresses, phone numbers, etc., of companies
identified and classified as potential strategic alliances, niche
markets, and distributors on an international basis. Infringers
should also be identified and targeted for licensing.
In addition, a list of the following subject matter (including names,
addresses, phone numbers and other relevant information) should
be considered.
- Appropriate trade associations, trade shows, and trade
directories associated with your industry.
- International catalogs that target your consumer for potential
advertising and distribution of your concept.
- Global magazines and trade publications that would be
potential advertising media. This would include the publisher,
advertising rates, and basic demographics on their media
coverage.
- Potential strategic alliances and joint venture partners that
have been scrutinized and narrowed to those that would
create a good synergy.
- In addition, a periodical search of magazines and other
publications for subject matter pertinent to your targeted
industries will also be performed. The information gleaned in
this effort is used to identify and understand current
developments and trends affecting the market for your
products. Such information is vital to the development of a
successful IPM campaign.
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